Frequently Asked Questions

What is Home Watch?

The National Home Watch Association defines Home Watch as “The visual inspection of a home or property looking for obvious issues.”

What does accreditation mean to you?

Accreditation means that we have met the NHWA’s requirements and passed their vetting process. It means that we are bonded, insured, licensed, and background-checked. It means that we follow their Code of Ethics and Best Practices.

My alarm company provides security for my home. What value do you add?

An alarm company monitors entry into your home or a fire alarm but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.

We have a neighborhood watch program. Doesn’t that do the same thing?

Most neighborhood watch programs are passive by nature and do not provide the level of engagement with your property that Island Home Watch provides. We will check your property’s interior and exterior in far more detail than you can expect from a neighborhood watch program.

Do you provide keyholder services?

Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of date and time and any instructions you have.

If I need coordination with contractors doing work on my home can you help?

Island Home Watch will provide access services and remain on-site for an hourly charge. We are able to handle short notice and emergency calls.

Can you help me with home maintenance services?

We are able to provide home maintenance services, and can perform handyman services and repairs as well as refer you to quality contractors or vendors and coordinate access to your property.

What is Island Home Watch?

We are a professional insured, bonded, and accredited Home Watch Service. We check your property and identify problems or potential problems that can occur while your property is vacant. We provide a physical presence that is not available through a remote alarm monitoring service. We can help with most requests you have by contacting us.

What makes you different because you are accredited?

Being accredited makes us different because it shows that we have invested in our education, training, and development. It shows that we have access to industry-specific resources and tools. It shows that we are part of a network of trusted home watch professionals.

What type of reporting can I expect from you?

We store detailed reports in our app that you have real-time availability to with pictures of any problems identified upon completion of inspecting the interior and exterior of your home.

Are your services expensive?

We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.

If you find a problem, what type of notification will I receive?

We will contact you immediately if we find any problems during our inspections.  Any problems identified will be accompanied by pictures and details of the problem. We take any immediate action to prevent further damage and we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.

Why did you choose to be part of the National Home Watch Association?

We joined the NHWA because they set the highest standards for home watch. They are the only organization that accredits and certifies home watch businesses. Being a member shows our commitment to excellence and integrity.

What are the problems with using non-accredited/non-certified home watch businesses?

Using non-accredited/non-certified home watch businesses can be risky and costly. They may not have proper insurance, bonding, or licenses. They may not have passed a background check. They may not have enough training or experience. They may not follow ethical or professional standards.

Are you a house sitter service?

We are not house sitters. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home for about an hour per visit and take great pride in making sure your home is as you left it for your return. House sitters are not looking to be caretakers.  They are looking for a place to stay and get paid in a nice area with 24/7 access to everything in your home.

What are your credentials?

Island Home Watch proudly displays the Accredited banner of the National Home Watch Association. We have been vetted and approved by this organization to ensure we are bonded and insured for your protection. We subscribe to the NHWA’s Code of Ethics.

Are you a property inspector?

While we check your property, we are NOT a property inspector. Property inspectors are usually involved in the sale of a property to do a detailed inspection of the structure, plumbing, electrical, heating, and air condition systems.  Island Home Watch provides a visual inspection of your vacant home or property looking for obvious issues.

Our Services


Home Watch


Home & Estate Management


Exterior Maintenance




Concierge & Lifestyle Services


Handyman Services


Storm Services

Relax While we Handle The Details.